Article 1: Defintions

The following terms will be used as described below throughout the entirety of this document:

1. SFS: Simple Freight Solutions is an IATA certified, NVOCC freight forwarder.
2. Freight Forwarder: person or company providing clients with services related to goods transportation, warehousing, import, export, customs, insurance, and any other services required to complete the requested service.
3. Client: anyone with any claim to ownership, rights, or obligations related to the goods under services provided by SFS, whether responsible for freight charges or not.
4. Goods: any property that the client requests SFS to perform the services related of a Freight Forwarder.
5. Carrier: fully compliant, certified, and insured person or company responsible for transporting goods on behalf of SFS and their clients.
6. Third Party Service Provider: Any external party contracted by the Company to perform services on behalf of the Customer.

Article 2: Scope

The following General Terms and Conditions have been created to manage expectations of all parties involved with the freight forwarding services of SFS for clients. These General Terms and Conditions shall prevail over any other agreements unless found to be of peremptory norm.

SFS may engage with Third Party Service Providers to fulfill all or some of the services requested.

Article 3: Applicability

SFS shall perform its services in accordance with the client`'`s submitted instructions, as provided via website submission, email, or any other digitally recorded form of communication. In the absence of a separate written agreement specifying different contractual terms, the client—whether acting as the owner of the goods or as an agent or representative of another party—assumes full responsibility for all rights and obligations outlined in these general conditions.

Article 4: Payment Terms

Unless the client receives written approval from SFS, all shipments are to be prepaid. Clients who have shipped with us a minimum of 5 times may be eligible for credit terms. Credit terms are not applicable on charges related to customs including, but not limited to, duties and taxes, clearance, etc... All accounting related questions and items should be handled through our accounting department by e-mail at accounting@simplefreightsolutions.com

Article 5: Pricing & Quotation

Simple Freight Solutions can provide written quotations for shipments prior to booking. More aggressive, customized pricing is available upon request after a thorough review of shipment data.

Any pricing or quotation provided should be considered an estimate until the completion of all services have been performed by SFS. Additional charges may occur that were not quoted to the client during the quoting process due to additional services being required to complete the shipment.

The client bears all responsibility for expenses or fees that occur during services performed by SFS including, but not limited to:

• Special Equipment
• Additional man power
• Driver Detention

SFS will do everything possible to maintain the validity of any prices offered to the client. Any rates provided to the client by SFS are subject to change for many reasons including, but not limited to:

• Fuel Surcharge
• Equipment Availability

Article 6: Limitation of Liability

The Company’s liability for loss or damage to goods shall be limited to the lesser of:

• The actual value of the goods lost or damaged
• $50.00 per shipment

SFS shall not be liable for any indirect, incidental, or consequential damages.

Article 7: Insurance Coverage

SFS can arrange insurance coverage upon the Client`'`s written request. Such insurance will be subject to the terms and conditions of the insurance policy obtained.

Article 8: Indemnity

The Customer agrees to indemnify and hold harmless the Company from any claims, damages, or liabilities arising from:

• The nature or condition of the goods.
• Inaccurate or incomplete information provided by the Customer.
• Violation of laws or regulations by the Customer.

Article 9: Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of New York

Article 10: Dispute Resolution

Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Article 11: Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Article 12: Entire Agreement

These Terms constitute the entire agreement between the Company and the Customer, superseding all prior agreements or understandings, whether written or oral.

Article 13: Amendments

SFS reserves the right to amend these Terms at any time. Such amendments will be effective upon notice to the Client.

Article 14: Force Majeure

SFS shall not be liable for any failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, war, or labor disputes.

Article 15: Confidentiality

Both SFS and the Client agree to maintain the confidentiality of any proprietary information received in the course of their business relationship.

Article 16: Notices

All notices required under these Terms shall be in writing and sent to the addresses provided by the parties.

Article 17: Waiver

The failure of either party to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

Article 18: Assignments

The Client may not assign its rights or obligations under these Terms without the prior written consent of SFS.

Article 19: Headings

The Client may not assign its rights or obligations under these Terms without the prior written consent of SFS.